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Features
Order
Fulfillment
Shipment
Delivery
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OMSPro management Portal
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OMSPro modules
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Customer Services
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Distributed Order Management
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Omnichannel
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Analytics
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Administration

Access real-time Reports, Alerts & Monitoring via The OMSPro Management Portal

The OMSPro Management Portal is your Virtual Data Console for channel API and data transparency. View real-time data mappings, mapping history, channel responses, reports and alerts on a consolidated dashboard. Control and set up to multiple different access control levels including admin, product details, order details and merchant information.

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  • Customer Services
  • Distributed Order Management
  • Omnichannel
  • Analytics
  • Administration
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    Order management
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    Cancel management
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    Return management
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    Exchange management
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    Customer management
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    Track fulfillment & shipment
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    Track payment & refund
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    Unify stocks
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    Unify orders
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    Order orchestration
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    Inventory management
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    Drop shipping
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    Click & Collect
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    Reverse in store
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    Delivery from store
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    Order from stores (endless Ailes)
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    Return to store
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    Product Locator
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    Dashboard
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    Aggregated Reports
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    Operational / BI Reports / Custom Reports
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    Granular Security Management (Roles, Menus, Users)
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    Troubleshoot data issues
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    Application Error Dashboard
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    Bulk Data Import/Export

Resources Case Studies OMSPro helps INNISFREE to deploy OMS solution with Salesforce Commerce Cloud in the US

#case_study

by Addon Business Solution

INNISFREE

 

The Challenge

Since RCI is specifically service for the Asia-Pacific retailers, implementing OMS Pro with Commerce Cloud for US market in such a short period of time, which is 5 months, can be a very exciting challenge. RCI intends to help Innisfree build an order management system that is perfectly integrated with its ecosystem for achieving the full omnichannel strategy, so to figure out how to have efficient communication with such a complex organization as Innisfree can be the key point.

 

 

The Solution

By implementing the newest version of OMSPro system which is integrated with Commerce Cloud, RCI offered Innisfree a localized order management solution specifically for US market, developing the new integration with Innisfree ecosystem (including SAP, POS, WMS, Logistic) and providing other key features for order management, such as gift card online / offline transaction.

 

 

The Result

Working in progress ...

 

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