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Features
Order
Fulfillment
Shipment
Delivery
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OMSPro management Portal
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OMSPro modules
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Customer Services
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Distributed Order Management
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Omnichannel
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Analytics
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Administration

Access real-time Reports, Alerts & Monitoring via The OMSPro Management Portal

The OMSPro Management Portal is your Virtual Data Console for channel API and data transparency. View real-time data mappings, mapping history, channel responses, reports and alerts on a consolidated dashboard. Control and set up to multiple different access control levels including admin, product details, order details and merchant information.

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  • Customer Services
  • Distributed Order Management
  • Omnichannel
  • Analytics
  • Administration
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    Order management
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    Cancel management
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    Return management
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    Exchange management
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    Customer management
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    Track fulfillment & shipment
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    Track payment & refund
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    Unify stocks
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    Unify orders
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    Order orchestration
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    Inventory management
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    Drop shipping
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    Click & Collect
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    Reverse in store
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    Delivery from store
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    Order from stores (endless Ailes)
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    Return to store
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    Product Locator
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    Dashboard
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    Aggregated Reports
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    Operational / BI Reports / Custom Reports
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    Granular Security Management (Roles, Menus, Users)
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    Troubleshoot data issues
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    Application Error Dashboard
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    Bulk Data Import/Export
About OMSPro
OMSPRO is a Professional and Integrated Order Management System and omnichannel platform delivering a professional and cost-effective solution, tailoring to your company’s needs and wants.
Developed by RCI Global Services in 2015, OMSPRO is designed for the integrations with different eCommerce platforms (e.g., Salesforce Commerce Cloud, Magento, Shopify, etc.) and Marketplaces, and with your backend systems (ERP, WMS, BI, PIM, CRM, POS, etc.)

It’s a SaaS solution (Software as a Service) provided and maintained by RCI Global Services
1st
OMS CARTRIDGE
In Japan market
6
Offices
In Asia Pacific
30+
Partners
well cooperated
20+
Years
IT experience in retail industry
50+
Customers
worldwide
100+
Projects
successfully completed
RCI’s Key Milestones
2010
Jun
Established RCI Asia Pacific Limited in Hong Kong.
2013
Nov
Established RCI Information Technology Consulting (Shenzhen) Co., Ltd in Shenzhen (China)
2015
Feb
Developed OMSPro v1.0 fully integrated with Salesforce Commerce Cloud (ex-Demandware)
2015
May
Established RCI Korea Limited in Seoul.
2015
Aug
First deployment of OMSPro v1 with Pandora Hong Kong
2016
Feb
Deployment of OMSPro for L'Oreal Korea and Australia
2016
May
New OMSPro v1.1 in SaaS mode hosted at Amazon Web Services and Web base.
2016
Nov
First deployment of OMSPro v1.1 for Innisfree for US market
2017
Feb
New version v1.2 with omnichannel features and first deployment in China
2017
Aug
Established Retail Consulting International Co., Ltd in Phnom Penh (Cambodia).
2018
Feb
Established Retail Consulting International Co., Pte in Singapore
2019
Mar
New version v2.0 of OMSPro fully API version
2020
Aug
OMSPro has been selected by Puma Group as regional OMS solution for APAC region
2021
Jun
First deployment of OMSPro v2 in Middle East region
Founder of RCI Global Services
Jean Luc LIM
Over 20 years of Senior Management Experience in information System & Technology with 10 years of experience in the LVMH Group in Europe and APAC. Mr Lim was formerly IT Regional Head of LVMH Group to manage more than 60 luxury Brands in Asia Pacific Region. Now, Mr Lim is dedicating to create the most efficient and innovative omni-channel solutions for customers in Asia Pacific.
Regional Offices Around the Asia Pacific
Hong Kong丨Shenzhen丨Seoul丨Singapore丨Phnom Pehn丨Ho Chi Minh
Seoul
Shenzhen
Hong Kong
Phnom Pehn
Ho Chi Minh
Korea
China
Cambodia
Vietnam
Singapore